Get in touch
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Online support tool
The best way to get help right now is through our online support tool. It lets us understand what you need, so we can help you get answers as quickly as possible.
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Financial relief
If you’ve been impacted by the recent flooding in British Columbia, we’re here for you. Find out how we’re supporting customers who have been affected through these tough times.
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Write: info@fredrickbank.com
Write our customer care team. Due to COVID-19, you will experience longer wait times when you call.
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Report a lost or stolen card
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For credit cards, report it right away by following a few simple steps.
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For debit cards, write us immediately at
info@fredrickbank.com
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